Stood in line for 30 minutes just waiting to be “checked in” which the check in is just asking for the names of owner and pet then sat in the store for over an hour waiting, finally got up and asked how much longer is the wait and was told another two hours! I have done vetco a few years and it has never been like this.
Even with many people in front of me it still used to be done in a timely manner.
Several other owners were complaining about how slow it was this year. Lost my business for sure, I’d Rather pay a bit more for shots at the actual vet than wait 3-4 hours for this
Product or Service Mentioned: Vetco Clinics Customer Care.
Reason of review: Order processing issue.