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1.0

This was an absolute nightmare. The first Saturday I waited for over an hour.

The traveling clinic never came that day. We had been told by the people in Petco they were coming but eventually we all left. Petco gave us a 50% off for the following Saturday. This time I decided to go closer to the end then being early.

I'm glad I did because the traveling clinic, although they came, were a half hour late. The people in front of me in line said they had to wait an hour after they got there for them start taking people. One woman who was there the previous Saturday, said she had her cats there this time and was in line for over three hours. Mind you the line is not wrapped around the block there might have been 10-15 or so people in line and it took that long.

She was back there with her dog later the same day and she was already waiting another two hours. I think this is absolutely ridiculous and joke. I will never do this again trying to save $15, that is all I would have saved for a rabies vaccination and a lime vaccination up until the 50% off coupon but what good is that if I can't even get the shots for my dog. I won't even be here next Saturday as I am out of town and don't feel comfortable leaving my dog with someone when he hasn't had his shots.

I didn't want to leave but I had a business appointment and had no choice. Once I got a look inside the glass windows where the clinic people were, I didn't like the vibe either. I really don't need anymore problems and I am just going to go back to my vet at this point.

I will never waste my time again two Saturdays in a row. Very poor.

Reason of review: Poor customer service.

Location: Norwalk, Connecticut

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Guest

Customers please remember it is a low cost clinic. A long wait and slow service. If your in a hurry please make a appt at a fil service vets office.

Guest

Try to realize it is a clinic low cost . You have to wait.

Vet techs not certified.

You get what you pay for. Go to a full service if you want to.

Guest

These employees do 2 or sometimes 3 clinics a day with no lunch. They were late because they take everyone in line by the closing time so that makes them late a lot.

Petco rules. They have no control only corporate in florida does.

They love animals and try there best but as I said it is a huge co. And corporate wants to upsell.

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