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Contact Vetco Clinics Customer Service

How to Reach a Person at Vetco Clinics

Verified Contact Information

Toll-Free Number:

  • 1-877-838-7468
Call customer service
Send Message

Customer Service:

  • 1-877-738-6742

Vetco Clinics Emails:

Legal
DMCA Inquiries, Privacy Inquiries
Technical Support
info@vetcoclinics.com

Vetco Clinics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Vetco Clinics Phone Number
1 (877) 838-7468
Average Hold Time
00:01:06
Average Calls duration
3 minutes
Most Popular Vetco Clinics Email Address
info@vetcoclinics.com
Vetco Clinics Live Agent Availability
60% of callers successfully reach a real person
Issue Resolution Rate
Low (22% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Vetco Clinics Customer Service?

Most Popular Number:

(877) 838-7468
Total calls: 525 Issues resolved: 33 Last call: Apr 2, 2026

Vetco customer service provides various phone numbers so customers can easily contact the support team. The toll-free Vetco phone number is 1-877-838-7468. The second published contact number for concerns related to customer service is 1-877-738-6742. The automated voice will guide you 24 hours, seven days a week, if you dial either of the Vetco numbers. However, it’s best to call the support team during Vetco hours. It’s best to call Vetco between 9:00 and 7:00 PM EST, Monday through Friday. On Saturday, dial the Vetco contact number to talk to the experts from 9:00 AM to 7:00 PM EST. Customers can dial the Vetco Clinic phone number on Sundays, too. The hours during which you should call starts at 10:00 AM and ends at 7:00 PM EST.

In addition to using the phone number to contact Vetco, customers can use the corporate office address. Vetco corporate office is Vetco Clinics, 7115 16th St E, Sarasota, Florida 34243-6816, United States. This is where most of the corporate decisions of the company are finalized. Simultaneously, this is also the Vetco contact address for many customers. Sometimes, you do not get the solution over the call or email. During these times, customers in the area can visit this address and get the necessary assistance. This address can also be used as a mailing address. Another mailing address is Attn: Privacy Team: Shine the Light 10850 Via Frontera, San Diego, CA 9212.

For users who prefer writing an email at their convenience, there are published Vetco email at their disposal. You can describe your concern, attach any documents, and send them to the Vetco contact email address at info@vetcoclinics.com. In addition to this, there is a separate Vetco email if you need assistance related to tech, and it is websiteinquiries@petco.com. Lastly, for privacy-related concerns, the email address is privacy@petco.com

Another way to contact the support team is via Vetco website. Visit the company’s website and head to My Account. Here you can view and manage all your clinic appoinments as well ass access medical records. For this you have to click on Access Now. Also, you have to provide your email address or phone number when booking yoru appointment or durng your visit. You will then receive a link from Vetco Clinic support team. It is recommeded by the team to manage your communication preference, validate with the phone number used to book your appointment.

PissedConsumer Club

Contact Information

Vetco Clinics Website:

Vetco Clinics Help Center:

Corporate Office Address:

Vetco Clinics
7115 16th St E
Sarasota, Florida 34243-6816
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 am - 7 pm EST

Saturday: 9 am - 7 pm EST

Sunday: 10 am - 7 pm EST


Mailing Address:

Attn: Privacy Team: Shine the Light

10850 Via Frontera,

San Diego, CA 92127

More contact details

Summary of Vetco Clinics Customer Service Calls

689 TOTAL
CALLS
02:56 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vetco Clinics?

Request for Information Question:

  • “Info on first exam and how much”
  • “Want to know info and prices for to look for chip in kitten I found outside anda wellness check ? I saw you guys post that first exam is free is that true ?”
  • “To get an appointment”

Activation/ Cancellation Question:

  • “Complaints/cancel my subscription”
  • “To cancel an appointment”
  • “Cancellation”

Product/ Service Question:

  • “I just recently had my dog up-to-date shots at Petco in Torrington Connecticut top Main Street. They gave him a heartworm treatment. I paid for heartworm dummies that he needed and they said they were in so I thought they were at Petco, but they said”
  • “Complaint”
  • “Paperwork rabes”

Shipping and Delivery Question:

  • “Delay in medication for pet”
  • “Didn't receive a confirmation on email”
  • “Vaccine for Leo yesterday, but Info never received.”

Refund Question:

  • “Refund”
  • “Money back”

Payments and Charges Question:

  • “Double charged”
  • “Regarding my coupon”
  • “Change payment method”

Account Question:

  • “Account assistance”
  • “New password reset not working”
  • “Refills and can't login”

Website/ Application Question:

  • “Cannot book 2nd pet appointment on website”
  • “Constantly having literally so many issues with your app, website and clinics as well as my account in general”
  • “My dog was vaccinated on 9/30 (rabies) and he has a lump on the site”

Return/ Replace Question:

  • “Need to change appt”
  • “Change information from my dog”
  • “Vet labeled my dog breed incorrectly”

Staff Question:

  • “Poor customer service”
  • Customer service
  • “Poor customer service and website”

Employment Question:

  • “Job”

Other Question:

  • “Flea and Tick”
  • “Rabies certificate for Charlie”
  • “Rabies vaccine”

Compare Vetco Clinics Customer Service To

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