Contact Vetco Clinics Customer Service
How to Reach a Person at Vetco Clinics
Toll-Free Number:
-
1-877-838-7468
Customer Service:
-
1-877-738-6742
Vetco Clinics Emails:
Vetco Clinics Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Vetco Clinics Phone Number | 1 (877) 838-7468 |
| Average Hold Time | 00:01:06 |
| Average Calls duration | 3 minutes |
| Most Popular Vetco Clinics Email Address | info@vetcoclinics.com |
| Vetco Clinics Live Agent Availability | 60% of callers successfully reach a real person |
| Issue Resolution Rate | Low (22% reported full resolution) |
| Contact Method Distribution | 81% phone, 19% email |
| Common Reasons for Contact | Request for information, activation/ cancellation and product/ service |
| Customer Effort Score | High Effort |
| Prepare before the call to Vetco Clinics | Phone number, first and last name or email |
Contact Information
Vetco Clinics Website:
Vetco Clinics Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9 am - 7 pm EST
Saturday: 9 am - 7 pm EST
Sunday: 10 am - 7 pm EST
Mailing Address:
Attn: Privacy Team: Shine the Light
10850 Via Frontera,
San Diego, CA 92127
Summary of Vetco Clinics Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Vetco Clinics?
Request for Information Question:
- “Info on first exam and how much”
- “Want to know info and prices for to look for chip in kitten I found outside anda wellness check ? I saw you guys post that first exam is free is that true ?”
- “To get an appointment”
Activation/ Cancellation Question:
- “Complaints/cancel my subscription”
- “To cancel an appointment”
- “Cancellation”
Product/ Service Question:
- “I just recently had my dog up-to-date shots at Petco in Torrington Connecticut top Main Street. They gave him a heartworm treatment. I paid for heartworm dummies that he needed and they said they were in so I thought they were at Petco, but they said”
- “Complaint”
- “Paperwork rabes”
Shipping and Delivery Question:
- “Delay in medication for pet”
- “Didn't receive a confirmation on email”
- “Vaccine for Leo yesterday, but Info never received.”
Refund Question:
- “Refund”
- “Money back”
Payments and Charges Question:
- “Double charged”
- “Regarding my coupon”
- “Change payment method”
Account Question:
- “Account assistance”
- “New password reset not working”
- “Refills and can't login”
Website/ Application Question:
- “Cannot book 2nd pet appointment on website”
- “Constantly having literally so many issues with your app, website and clinics as well as my account in general”
- “My dog was vaccinated on 9/30 (rabies) and he has a lump on the site”
Return/ Replace Question:
- “Need to change appt”
- “Change information from my dog”
- “Vet labeled my dog breed incorrectly”
Staff Question:
- “Poor customer service”
- Customer service
- “Poor customer service and website”
Employment Question:
- “Job”
Other Question:
- “Flea and Tick”
- “Rabies certificate for Charlie”
- “Rabies vaccine”
Compare Vetco Clinics Customer Service To
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